Responsible gambling

Responsible Gaming at OnlySpins

We're dedicated to providing a safe and enjoyable gaming experience for all our players, including those from New Zealand. We understand that problem gambling can have serious consequences, both financially and personally.

To help you maintain control over your gaming habits, we've implemented several tools and features:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you want to deposit into your account.
• Time-Outs: Temporarily suspend access to your account for a specified period of time (24 hours, 7 days, or 30 days).
• Self-Exclusion: Permanently close your account and exclude yourself from accessing it.

We also encourage responsible gaming practices:

• Know Your Limits: Set realistic limits on the amount you're willing to lose.
• Don't Chase Losses: Avoid increasing bets in an attempt to recoup losses, as this can quickly lead to financial difficulties.
• Take Breaks: Regularly take time off from playing to rest and recharge.

Support Resources

We've partnered with international organizations that provide self-help tools and counseling resources for those struggling with problem gambling:

• GamCare
• Gambling Therapy

Additionally, we recommend contacting New Zealand's national helpline or government-funded programs for support specific to the Kiwi community.

Identifying Potential Problems

Be aware of the signs that may indicate a potential problem:

• Spending more money than you can afford
• Feeling anxious or stressed about gambling losses
• Continuing to gamble despite promises to stop

If you notice any of these warning signs in yourself or someone else, please reach out for help.

Prioritizing Safety

Your safety and well-being are our top priority. If you need assistance with responsible gaming or have concerns about your account, please don't hesitate to contact our support team:

• Live Chat: available 24/7
• Email Support: respond within a few hours

We're here to help you maintain control over your gaming habits and provide guidance when needed.

Responsible Gaming Policy

At OnlySpins, we take responsible gaming seriously. Our policy outlines the steps we've taken to ensure all our players have access to safe and enjoyable gaming experiences.

• We only allow players 18+ years of age or older.
• All withdrawals are processed within a few hours (depending on payment method).
• We offer ongoing support for those struggling with problem gambling.

By working together, we can help prevent problem gambling from taking hold.