Privacy Policy

Privacy Policy

At OnlySpins Casino N.V., we are committed to protecting your personal data and maintaining transparency about how it is collected, stored, and used.

This Privacy Policy applies to all users of our online casino platform (the "Site"), including players from New Zealand. By registering on the Site or using any services provided by us, you agree to be bound by this policy and consent to the collection, storage, and use of your data as described below.

Data Collection

We may collect personal information directly from you when you:

Register for an account with us
Make a deposit into your gaming account
Place bets or play games on our Site
Contact our customer support team

The types of personal data we collect include, but are not limited to:

Your full name and date of birth
Address and contact details (email address and phone number)
Banking information for deposits and withdrawals
IP addresses and other online identifiers

Data Storage

We take all necessary precautions to ensure that your personal data is stored securely. Our Site uses encryption technology, such as HTTPS/SSL certificates issued by Cloudflare or Let's Encrypt, to protect against unauthorized access.

Our servers are located in secure facilities with restricted access, protecting against physical loss or damage.

Your account information and transaction history will be retained for the duration of your membership on our platform, unless you request deletion of your account. After this period, we reserve the right to maintain a record of certain transactions and interactions for regulatory compliance purposes.

Data Use

We use your personal data in various ways:

To verify identity and ensure compliance with regulations
To manage deposits and withdrawals from your gaming account
To provide customer support services
For marketing and promotional activities, such as sending emails or providing personalized offers

With the exception of external service providers used for specific tasks (as outlined below), we do not sell your personal data to third parties.

External Service Providers

We may disclose your information to external service providers that assist us in operating our Site. These include:

Payment processing companies
Game software and RNG auditors
Marketing automation platforms

These entities are required by law or contract to protect the confidentiality of your data, but we cannot guarantee their actions.

Your Rights

You have certain rights regarding the collection, storage, and use of your personal data. These include:

Access: You can request access to a copy of your account information.
Correction: You can ask for changes to be made if you believe any of your data is incorrect or outdated.
Deletion: You may opt out of receiving communications from us at any time, but this does not delete your account entirely. For complete deletion, please contact our support team.

Data Breaches

We maintain a Data Protection Officer (DPO) to ensure compliance with relevant regulations and industry best practices.

In the unlikely event that we experience a data breach which affects users' personal information, we will:

Notify affected parties without undue delay
Cooperate fully with regulatory bodies

Please direct any requests or questions about this Privacy Policy to our support team.

Changes and Updates

We may revise this policy from time to time. Any material changes will be notified in advance on the Site, so please check back periodically.

Your continued use of our platform after any update indicates acceptance of these revisions.

This Privacy Policy is governed by New Zealand law and applicable regulations.